Shipping policy
Last updated: 26 August 2026
Where we deliver
We currently deliver within the Netherlands. We are working to make our services available in all European Union countries.
Processing time
Orders are processed within 3 working days, excluding the day the order is placed, once payment has been confirmed.
Orders placed on weekends or public holidays will be processed starting on the next working day.
Delivery Times
The delivery time starts as soon as our supplier has processed and shipped your order. The estimated delivery time is displayed at checkout and varies by destination. Delivery times are indicative and may be affected by delays with the carrier or customs clearance.
Shipping Costs
We offer free shipping on our products.
For some products, shipping fees may apply to specific countries. The applicable shipping costs will be displayed at checkout before you complete your order.
Track your order.
As soon as your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to track your shipment on the carrier’s website or contact the carrier directly to request a change to the delivery date.
Once an order has been shipped, we are unable to change the shipping address or delivery date. Any delivery-date changes must be requested directly with the carrier.
Delays and problems
Getzze is not responsible for delays caused by carriers, customs, or other circumstances beyond our control.